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Title

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Laundry Manager

Description

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We are looking for a dedicated and experienced Laundry Manager to oversee the daily operations of our laundry facility. The ideal candidate will have a strong background in laundry management, excellent organizational skills, and a keen eye for detail. As a Laundry Manager, you will be responsible for managing a team of laundry staff, ensuring that all laundry processes are carried out efficiently and to the highest standards. You will also be responsible for maintaining equipment, managing inventory, and ensuring compliance with health and safety regulations. The role requires a proactive approach to problem-solving and the ability to work under pressure. You will need to have excellent communication skills to liaise with other departments and ensure that all laundry services meet the needs of our clients. The successful candidate will be committed to providing exceptional service and will have a passion for maintaining high standards of cleanliness and hygiene. This is a fantastic opportunity for someone looking to take the next step in their career in laundry management and make a significant impact in a dynamic and fast-paced environment.

Responsibilities

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  • Oversee daily laundry operations and ensure efficiency.
  • Manage and train laundry staff.
  • Maintain and service laundry equipment.
  • Ensure compliance with health and safety regulations.
  • Manage inventory and order supplies as needed.
  • Develop and implement laundry processes and procedures.
  • Monitor quality control and ensure high standards are met.
  • Coordinate with other departments to meet laundry needs.
  • Handle customer complaints and resolve issues promptly.
  • Prepare reports on laundry operations and performance.
  • Ensure timely delivery of laundry services.
  • Implement cost-saving measures without compromising quality.
  • Conduct regular inspections of laundry facilities.
  • Maintain records of laundry operations and inventory.
  • Ensure proper handling and care of all fabrics and materials.

Requirements

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  • Proven experience in laundry management.
  • Strong organizational and leadership skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of laundry equipment and maintenance.
  • Understanding of health and safety regulations.
  • Attention to detail and commitment to quality.
  • Ability to manage inventory and control costs.
  • Proficiency in using laundry management software.
  • Flexibility to work various shifts, including weekends.
  • Problem-solving skills and a proactive approach.
  • Ability to train and motivate staff.
  • Strong customer service skills.
  • Physical stamina to handle the demands of the job.
  • High school diploma or equivalent; additional certification in laundry management is a plus.

Potential interview questions

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  • Can you describe your experience in laundry management?
  • How do you ensure high standards of cleanliness and hygiene?
  • What strategies do you use to manage and motivate your team?
  • How do you handle customer complaints and resolve issues?
  • Can you provide an example of a cost-saving measure you implemented?
  • How do you ensure compliance with health and safety regulations?
  • What experience do you have with laundry equipment maintenance?
  • How do you manage inventory and control costs?
  • Can you describe a time when you had to work under pressure?
  • What steps do you take to ensure timely delivery of laundry services?
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